Helping Hand scheme expanded to assist more passengers

Two new cards give those with different needs more ways to ask others for help

- Chen Xinyi and Mahima Srinidhi Hari

Passengers with different needs have more ways to seek the assistance of those around them in the public transport network with the launch on Friday of two new cards under the Helping Hand scheme.

One of the new cards is "This is a wheelchair", which assists those travelling in a paediatric wheelchair to alert public transport staff and other passengers to give way to them, especially at designated wheelchair spaces.

A paediatric wheelchair could look like a regular stroller or pram, which may be required to be folded on some buses.

The second new card is "Please alert me when I am approaching my stop", which helps passengers with visual impairments or conditions such as dementia by alerting bus captains or fellow passengers to notify them when they are nearing their destinations.