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GCCs Look Beyond Metro Cities

The New Indian Express Villupuram

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April 15, 2025

Moving to tier-2 cities like Kochi, Coimbatore, Indore, Jaipur for cost agility, talent diversification

- UMA KANNAN @ Bengaluru

GLOBAL capability centres (GCCs) are now looking beyond metros for operations-led and mid-tier engineering roles as they are sourcing specialised talent from tier-2 cities.

With increasing focus on cost agility and talent diversification, tier-2 cities such as Kochi, Coimbatore, Indore and Jaipur are gaining traction, especially for domain-specific talent in cloud support and medtech, among others.

Technology staffing firm Quess IT Staffing in its India's GCC Tech Talent Landscape 2024 Report reveals Kochi is experiencing strong demand in professional services, healthcare operations and cybersecurity.

Within the GCC sector, certain tier-2 cities are turning into a specialised talent hub.

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