Gulfstream&nbsp;Aerospace, one of the most iconic names in business aviation, is a case in point.The product support that&nbsp;Gulfstream&nbsp;provides its customers is as much a part of the company&rsquo;s DNA as the family of aircraft it has been producing for 50 years. Small wonder that pilots and operators have consistently named&nbsp;Gulfstream&nbsp;the top-ranked&nbsp;product support&nbsp;provider more than any other original equipment manufacturer (OEM).An Inherent Sense of UrgencyAll of Gulfstream&rsquo;s 4,000-plus product support professionals are empowered to take ownership of a problem and respond with a sense of urgency to resolve it to the customer&rsquo;s satisfaction as quickly as possible, explains Steve Cass, Vice President, Technical Marketing and Communications. &ldquo;We know we have to earn our customers&rsquo; trust 24 hours a day, every day of the year,&rdquo; he says. &ldquo;As a result, we continue to look for ways to differentiate ourselves and deliver greater value to our customers, and product support is a way we do that.&rdquo;As important as&nbsp;Gulfstream&nbsp;professionals are to sustaining an extremely high level&nbsp;of product&nbsp;support for the more than 2,500&nbsp;Gulfstream&nbsp;aircraft operating worldwide, no less critical is the unique infrastructure that&nbsp;Gulfstream&nbsp;has built. The manufacturer maintains the largest company-owned product support network for business jets, which includes a $1.6 billion spare parts inventory and 11 company-owned service centers worldwide. General Dynamics Corp., Gulfstream&rsquo;s parent company and one of the aerospace industry&rsquo;s most successful enterprises, helps make these global resources possible, according to Cass.&ldquo;General Dynamics&rsquo; financial strength allows us to invest in what it takes to meet our customers&rsquo; expectations,&rdquo; he says.Gold StandardAs part of its larger commitment to supporting the&nbsp;Gulfstream&nbsp;fleet, the company implemented the Field and Airborne Support Teams (FAST). This mobile support network is on call 24 hours a day to speed a rapid-response technical team when an operator encounters a mechanical problem. Two dedicated&nbsp;G150&nbsp;jets in Savannah, Ga., along with specially outfitted utility vehicles located throughout the U.S. and Europe,&nbsp;can transport&nbsp;technicians and spare parts directly to the customer. Such quick-action support is an innovation that&nbsp;Gulfstream&nbsp;introduced to the industry nearly 15 years ago.Personal InteractionProactive communications is yet another tool the company uses to support and stay connected with its operators. It hosts customer forums throughout the year on issues affecting safety and dispatch reliability, as well as the operation and maintenance of&nbsp;Gulfstream&nbsp;jets.&ldquo;Last year, our team traveled to 17 cities around the world and gave operators the opportunity to have contact with even more Savannah-based technical experts through a live feed from our broadcast studio, Studio G,&rdquo; notes Tim&nbsp;Steinhauser, Director of Customer Relations. &ldquo;Using this advanced technology, we bring our product support, programs and engineering teams face-to-face with our customers worldwide.&rdquo;

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Girish Ramdas is the Co-founder and CEO of Magzter, a New York based startup that has been making waves in the global digital publishing business. Magzter has crossed 80 million users since its inception in 2011 from more than 150+ countries with 1000s of magazines, newspapers and books from more than 4,500 publishers worldwide. He has more than 25 years of experience in cross-platform publishing, including print, mobile, and Web development. During this period, he has co-founded and run three successful start-up businesses. He has enabled magazine companies to go digital and helps them monetize their content across the digital world. Girish's deep industry experience in online, mobile and publishing ecosystems has made him an expert in acquisition, marketing and monetizing digital content across platforms globally.

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Magzter Inc. is the World's largest and fastest growing self-service, cross-platform digital newsstand with over 80 million users since its inception in 2011 and thousands of magazines and newspapers across 40+ categories and 60+ languages. Headquartered in New York, Magzter has its local presence in Amsterdam, London, Mexico City, Chennai, Mumbai, New Delhi, Bengaluru, Singapore, and will soon be expanding to other countries. Founded by global entrepreneurs, Girish Ramdas and Vijay Radhakrishnan in June 2011, Magzter enables magazine and newspaper publishers around the world to create and deliver digital editions of their titles to global consumers.

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Magzter offers the world’s largest {{allyoucanread}} subscription service called {{gold}} which gives digital readers unlimited access to 8,500+ magazines and newspapers for a monthly subscription price. Magzter also has the largest number of stories in the world with its game-changing ezRead 2.0 feature for its apps, which enables smartphone and small-screen mobile users to enjoy magazine content the way it was meant to be enjoyed, with article text that is easy to read and is accompanied by stunning videos and high resolution photography.

Magzter offers the world’s largest “All-You-Can-Read” subscription service called Magzter GOLD which gives digital readers unlimited access to 8,500+ magazines and newspapers for a monthly subscription price. Magzter also has the largest number of stories in the world with its game-changing ezRead 2.0 feature for its apps, which enables smartphone and small-screen mobile users to enjoy magazine content the way it was meant to be enjoyed, with article text that is easy to read and is accompanied by stunning videos and high resolution photography.

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Prior to Magzter, he was the President of Dot Com Infoway (DCI) and Galatta Media. His duties included strategic marketing, partnership development, and monetizing content globally. DCI grew from a small team of 3 in 2000 to 300 by 2011 and was dealing with web, software and app development for clients globally.

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is the World's largest and fastest growing self-service, cross-platform digital newsstand with over 87 million users since its inception in 2011 and thousands of magazines and newspapers across 40+ categories and 60+ languages. Headquartered in New York, Magzter has its local presence in Amsterdam, London, Mexico City, Chennai, Mumbai, New Delhi, Bengaluru, Singapore, and will soon be expanding to other countries. Founded by global entrepreneurs, Girish Ramdas and Vijay Radhakrishnan in June 2011, Magzter enables magazine and newspaper publishers around the world to create and deliver digital editions of their titles to global consumers.

n. We will also use usage information in order to ensure users adhere to our Terms of Use. For example, a user’s usage information will help us confirm that a user only downloads a magazine or other content a permitted number of times or to a permitted number of devices.

which gives digital readers unlimited access to 8,500+ magazines and newspapers for a monthly subscription price. Magzter also has the largest number of stories in the world with its game-changing ezRead 2.0 feature for its apps, which enables smartphone and small-screen mobile users to enjoy magazine content the way it was meant to be enjoyed, with article text that is easy to read and is accompanied by stunning videos and high resolution photography.

{{magzter}} is the World's largest and fastest growing self-service, cross-platform digital newsstand with over 87 million users since its inception in 2011 and thousands of magazines and newspapers across 40+ categories and 60+ languages. Headquartered in New York, Magzter has its local presence in Amsterdam, London, Mexico City, Chennai, Mumbai, New Delhi, Bengaluru, Singapore, and will soon be expanding to other countries. Founded by global entrepreneurs, Girish Ramdas and Vijay Radhakrishnan in June 2011, Magzter enables magazine and newspaper publishers around the world to create and deliver digital editions of their titles to global consumers.