India is at an evolving stage of contract logistics and companies here are pursuing shippers to experience the best in supply chain practices. Founded in 2016, Stellar Value Chain Solutions has a warehousing space of 4.5 million square feet across 30 cities in India. Sharon Thomas, CEO Contract Logistics speaks to Shalini Nair on how India offers umpteen opportunities, how technology aids in speed to the market and customer, and what business practices can make a company successful.
How are you going to initiate contract logistics in India for last mile delivery?
It is really an interesting question. Before GST (goods and services tax), it would have been really an irrelevant one to reply as people were used to working in the local environment, particularly B2B (business-to-business). There is a phenomenal change happening in India for businesses, which now have an opportunity to actually get a huge economy of scale. As we are a young company, we have not set up any traditional frameworks. Hence, we are looking at large footprints and multi-user sites, where we can directly approach the potential customers, and offer them facilities that meet their standards. India is a very price sensitive market with good negotiating capability. Considering this point of view, we have to start with a promise of bringing additional value at a value price, so that we can engage your customers in the businesses for more cost-effective and efficient solutions.
How is AI changing the shape of retail? How contract logistics is benefitting through the same?
There's a huge benefit of contract logistics, as we come inevitably from old fashioned warehousing, where it was always been dependent on people and communication. Now, the focus is on time and accuracy and we have moved away from the piece of paper which used to handle the documentation process.
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May - June 2019