How can Brands Delight Customers?

A look at strategies to bring customers back and turn them into potential brand advocates

Smaaash Mulls VR-only Arcades in Future

Avanish Agarwal, Consulting CMO, Smaaash sheds light on business, expansion plans and more

Meesho is Built Upon the Bedrock of Technology

Nilesh Gupta, General Manager, Growth at Meesho shares his insights on the growth factors, technology and relevance of the brand in tier 2 cities and beyond

High Streets Emerge Top Leasing Choice for Luxury Brands in 2023, Malls Remain Second

Malls remain the second most preferred luxury realty category, with 300% Y-o-Y growth with high streets lead with about 45% share in India’s overall luxury retail leasing in 2023

Special Events in Malls

Nexus Select Citywalk and Kiran Nadar Museum of Art (KNMA) organised the collaborative exhibition, ‘The Art Maze; from March 24 to March 31, 2024. Inspired by the works of prominent Indian artists - Lakshman Pai, Raja Ravi Verma, Jamini Roy, SH Raza, and Vivan Sundram; The Art Maze aimed to portray an immersive journey into the world of artistic expression for the participants anve d visitors.

CRA Realtors: Inspiring Trust

CRA Realtors boasts about 70% repeat customers, which speaks volumes about the trust the real estate agency has inspired over more than 18 years of existence

Why South India is Witnessing Renewed Retail Surge a

Industry leaders on the factors propelling retail growth in South India and their projections for future expansion metrics in the region

Tier 2 Cities Lead with 64% of March Store Launches

About 48 of all the new stores opened in March 2024 were in non-metros

5 Top Indian Jewellery Brands with the Strongest Retail Footprint

These homegrown jewellery retail gems have been instrumental in shaping the country’s jewellery sector and continue to shine bright amidst stiff competition on the global stage

Demand for Lab-grown Diamonds to Double by 2030. Here's Why

Exploring the different facets of this emerging segment that is increasingly attracting retailers, investors and consumers to it

What Helps Pune-based PNG&Sons Jewellers Stay Profitable

Pune-based PNG Sons continues to stay profitable at store level even after 200 years. Here’s how

The Golden Journey of Kalyan Jewellers

How Kerala-based Kalyan Jewellers is transforming itself from a regional brand to a national player that is in sync with the changing time and consumer tastes

Titan Takes Risks in Innovating and Implementing Solutions that Improve Experiences

Krishnan Venkateswaran, Chief Digital Information Officer CDIO), Titan Company Ltd. on how the diversified retail company uses technology in every area from designing products and stores to offering personalised services and memorable customer experiences across channels

'Malls Expected to Attract Investment of Over ₹20.000 Crore in Next 3-4 Years,

Chairman and Co-founder of Anarock Retail, on the current and future trends in Indian retail real estate and how the leading property consultant firm is enabling the sector

Malabar Gold & Diamonds Glittering Success

The story of Kerala-based jewellery retailer's rise to become the world's sixth-largest group in the segment

Here's How India Shops Online

Over 60% of people prefer shopping via apps over websites with a clear preference for marketplace apps

Why Are More And More Retail Brands Advertising Online?

Returns on investment ranging from 2%-10% from their digital ad spends is just one of the reasons why brands and retailers across categories are taking to online advertising

Mini Mall, Mega Experiences

Lulu Group’s first mini mall brings the best of retail to the aspiring consumers of the tier 3 town of Palakkad in Kerala

How Daalchini is Spicing up Micro Retail in India

Through its smart vending machines, the Noida-based company is offering 24/7 convenience to customers, reach to over 200 brands and new business opportunities to entrepreneurs

AI, Cloud and SaaS Play a Pivotal Role for Banjaaran Studio

Banjaaran Studio’s founder Meera Dureja on the brand story, business model and adding a modern touch to traditional shoemaking

How Myntra, Amazon, Shoppers Stop, Peesafe & Indiamart are Using AI for CX

From improving product recommendations and personalised fit suggestions to delivery, here’s how retail biggies are using artificial intelligence to offer delightful customer experiences

Store Launches Surge 23% in Feb

While the number of store openings increased, fundraises in the month dropped significantly

The Government Realises the Importance of Domestic Market

Rahul Mehta, Chief Mentor of CMAI on Indiasize, the government’s focus on domestic retail, industry’s asks and more

In 3 years, PepsiCo India Doubled its Previous 30-year Capacity

As the director of channel, customer and go-to-market (GTM) development for PepsiCo India, Anand Mohan Sharma has anger on the pulse of India’s consumption story—especially in the food and beverage segment.

A Look at the Indian Athleisure Market Play

The dimensions, driving forces, and potential of the Indian athleisure market

Traditional Offerings, Modern Methods

Pune-based two-year old ethnic wear brand, Pareha is employing new-age channels and strategies to win more customers and market share

Flyrobe Aims to Become a ₹100 crore Business in 3 Years

Anchal Saini, Chief Executive Officer of fashion rental omnichannel player Flyrobe, on the complexities of the business, leveraging the C2C model and expansion plans

Snitch to Offer Accessories, Fragrances, and Innerwear

Siddharth Dungarwal, Founder, Snitch talks about the brand's expansion strategy and areas of focus

PN Rao Fine Suits Since 1923

Over 100 years, PN Rao has not only perfected the art of fine suitmaking but has also emerged as a full-range clothing player

Dockers Serious About India

Dockers aims to open five stores in India in the first year of operations and 20 stores in about two years in partnership with Ace Turtle