The New Normal

Outlook Traveller|May 2020

The New Normal
IN A POST-CORONAVIRUS WORLD, HOTELS WILL JUMPSTART INTO THE FUTURE. IMAGINE CHATBOTS, KEYLESS ROOMS AND INDULGENT WELLNESS RETREATS. ANSHIKA NAGAR REPORTS
ANSHIKA NAGAR

We’re thinking a little like this: no long check-ins, a Star Trek salute for welcome (we’ll accept namaste too) and no crowded hotels, lobbies and restaurants. Luxury will be a refined concept, automated and cemented in health and hygiene, at least for a good while. The future is technology and isolation in the most sustainable fashion, and the warmth of the ‘human touch’ will become a concept to shy away from.

We aren’t surprised though. Things were slowly moving in this direction long before the pandemic, with trends like ecotourism, remote wellness retreats and optimal privacy already on the rise. Once the travel industry resumes its operations, these trends will only accelerate, no matter the industry’s revival speed.

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May 2020