IT/ITES companies need to have business agility to respond to the changing market dynamics and most of these companies are investing in technologies that can drive the differentiation.
STILL A BUZZWORD?
A lot has been said about digital transformation, with varying opinions on what it truly means and why enterprises should care about it to drive business value. Digital transformation is nothing but a comprehensive change in attitude that enables businesses to remain relevant and competitive by keeping up with the fast-changing industry landscape, while also helping to retain existing customers and attract new ones. While the adoption of new technology, of course, forms part of this, it also involves a significant cultural shift which will have an impact on everyone in the workplace.
Led by the CIOs, digital transformation is enabling businesses to create new revenue sources, transform their business models, and remain agile.
JOURNEY IN THE IT SECTOR
Companies should first establish the digital infrastructure that is required to test the pilot projects.
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