CIOS Need To Stay Ahead Of Changing Customer Expectations
Enterprise IT World|January 2018
CIOS Need To Stay Ahead Of Changing Customer Expectations

NILADRI SAHA

GENERAL MANAGER, MODERN INFRASTRUCTURE TEAM, INDIA, DELL EMC

“To successfully manage business transitions in the digital age, CIOs require a deep understanding of business imperatives as well as the ability to enable business agility and accelerate performance.”

It is becoming imperative for the Indian CIO to invest in IT transformation to help accommodate massive growth in structured and unstructured data, maintain the performance and reliability of key business applications, support increasingly complex workflows, thereby driving digital initiatives.

What are the main points that CIOs today look at when making investment in DC modernization?

With businesses undergoing digital transformation, it is important for them to stay competitive and ahead of changing customer expectations. Therefore, CIOs must adopt the technology systems and processes that will transform their internal operations, to meet the demands of fast moving businesses. This requires building agile infrastructures. Hence, here are the few things that CIOs need to keep in mind before making a decision to modernize their datacenters:

High costs to operate: As companies expand into new markets, simultaneously they also gain or build datacenters along the way. Each data center operated with its own set of practices and on its own hardware. Managing across these disparate systems and inconsistent processes is not at all cost-effective.

Aging technology: Enterprises have continued to operate using traditional datacenters that weren’t up to modern standards — utilization and virtualization rates were low, automation was non-existent, etc. Over the time, this practice has not only contributed to high operating costs, which will not lead to many inefficiencies, making it nearly impossible for IT to meet the basic demands of the business.

High risk due to lack of redundancy: The organization’s fast growth and lack of standardization have always led to a gap in disaster recovery protection. Many applications — including key business systems — had zero redundancy. Hence, to reduce the redundancies, firms need to quickly modernize their operations as this risk to the business is too great to ignore.

Time lag in modernization: There is a huge time cost which is involved while migrating towards the new-age datacenters. Without the right partner, an organization will easily dedicate twice as much time than it usually will take.

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January 2018