At a recent BEYA STEM Conference, two business etiquette experts offered some advice on professional interactions. They discussed why understanding corporate social conventions is such a valuable skill and provided some tips on handling work-related interactions the right way.
The Importance of Business Etiquette
“When you go into an organization, there are some basic rules that people expect you to follow,” says Talia Fox, CEO of KUSI Global Inc., a corporate leadership development firm. “You have to know your technical stuff, but you also have to understand etiquette. If I see that you can follow the rules, I know I can trust you.”
It’s for this reason, Fox explains, that leaders and managers place such a high value on business etiquette. After all, they need to be confident that their employees will act as strong representatives for the company.
“If I feel you don’t know the rules, it makes me feel uneasy,” she says. “I can’t be sure that you’ll know how to handle the situation when I send you into a meeting.”
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