IRDAI instructs inclusion of telemedicine in claim settlement of policy
Investors India|July 2020
IRDAI instructs inclusion of telemedicine in claim settlement of policy
In view of the ongoing pandemic, the Insurance Regulatory and Development Authority of India (IRDAI), in one of its series of circulars issued on June 11, 2020, has advised all health and general insurers to include telemedicine as part of their claim settlement of policy.

As per the regulatory body, all provisions for allowing telemedicine shall now be a part of the claim settlement process of health insurers and need not be filed separately with the authority for any modification. Of course, the norms of sub-limits, monthly/annual limits, etc., of the product shall continue to apply as earlier without any relaxation.

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July 2020