AIIMS — Adopting Several Reforms to Bring Quantum Leap in Patient Care
eHEALTH|March 2020
AIIMS — Adopting Several Reforms to Bring Quantum Leap in Patient Care
All India Institute of Medical Science (AIIMS), Delhi, one of the premier medical institutes across country, has come of age delivering accessible and quality services to masses. With new OPD block, several reforms, and optimizing various processes, and the Institute is set to transform delivery of healthcare services, says Subhsish Panda, Deputy Director, AIIMS, in conversation with Nisha Samant & Mukul Kumar Mishra of Elets news Network (ENN).
Nisha Samant & Mukul Kumar Mishra

Q SINCE 2028, WHEN YOU TOOK REINS AS DEPUTY DIRECTOR (ADMIN), WHAT STEPS HAVE BEEN UNDERTAKEN TO BOOST THE DELIVERY OF CARE AT AIIMS, ONE OF THE BEST HOSPITALS ACROSS THE COUNTRY?

As a team, we have tried to improve the performance levels of our administrative machinery by promoting an atmosphere of trust and confidence in the Institute which has a trinity mission of medical education, research, and patient care. Appropriate attention was paid to all the three pillars. While multiple ongoing projects were given a boost to ensure early completion, maintenance and upgradation of existing facilities was also given due attention. The National Cancer Institute (NCI) India’s largest investment by the Government in a single hospital project - has been dedicated to the Nation by the Prime Minister on 12th February 2019.

A lot of efforts went into channelizing all Institutional resources to ensure its timely commissioning - be it fast-tracking recruitments/promotions or statutory approvals and coordination with various agencies, etc. - the entire team at AIIMS worked in a mission mode to achieve the target.

Over 25,000 patients visited NCI in 2019 and the waiting list of related procedures, have come down at AIIMS, New Delhi as well. We have also expedited the pace of other ongoing hospital infrastructure projects and we are hopeful that they will all be commissioned shortly.

The new OPD in Masjid Moth Campus is set to be functional from February, 2020. It will be a major convenience for more than 8,000 patients that visit the AIIMS OPD every day. With the approval of the Union Cabinet, AIIMS, New Delhi has also initiated the process to prepare a master plan in order to redevelop its various facilities, converting the Institute into a world-class medical university.

This initiative of AIIMS will set the pace for its next major transformation in the coming decade.

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March 2020