How To Choose The Right Ciam Solution For Your Integration Architecture
Open Source For You|April 2019
How To Choose The Right Ciam Solution For Your Integration Architecture

The previous article on customer identity access management (CIAM) published in the March 2019 issue of OSFY covered the basics, as well as the importance of an enterprise solution in a digital enterprise integration architecture. This article looks at the features of two CIAM solutions.

Customer identities are the core functionality expected of any digital transformation architecture; handling customer data without compromising size, security and flexibility to transform and exchange are the most important factors when preparing an integrated solution with CIAM frameworks.


Gigya is based on the enterprise platform solution for CIAM featuring the customer-first approach to building a single view of each customer (designed for privacy and compliance). Gigya provides intelligent solutions for comprehensive security against DDoS and account takeover attacks. It is a flexible CIAM solution with visualisation reports, multi-factor authentication, and password management using the enterprise preference manager tool. It is preferred for enterprise solutions but is not suitable for cloud adoption.

When dealing in any industry context where there is identity and access management involved along with policies and roles for user access, the system of the record’s location may be influenced by a number of factors:

Whether the data is sensitive enough to require a high grade of security and control

The regulators’ rules

Sovereignty of the information

Suitability for cloud adoption/migration


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April 2019