No one wants to stand next to someone wearing dirty clothes. Consequently, laundry services have been around since man started wearing clothes.
Firstly, it was washerwomen that took the laundry of others, charging by the piece. Then, mechanised washing machines took over the role, both commercially and in the home.
But in today’s city apartments, space is at a premium. The space normally occupied by a washing machine has disappeared. Still, dirty clothes are not socially acceptable – much to the dismay of hobos and college students everywhere.
Therefore, modern laundry services have appeared to meet the demand for clean clothes. They don’t just target city dwellers with limited space; increasing numbers of business travellers and tourists are also relying on laundry services.
Many laundromats, as they are known, are now self-service, coin-operated affairs to cut down on staffing costs. However, some facilities employ staff to provide folding, ironing, or dry-cleaning services to customers. Value-added services like pick-up/drop-off services, complimentary laundry bags, and specialist fabric cleaning are also common offerings by laundry franchises.
In this issue of SME, we explore the laundry franchises available in the ASEAN region.
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