3 LEARNINGS FROM INDIA'S SAM WALTON OH HIS RETAIL JOURNEY
Retailer|January - March 2020
3 LEARNINGS FROM INDIA'S SAM WALTON OH HIS RETAIL JOURNEY
“Today, the rules of customer engagement have changed. Now you search for a brand online, you discover its product and start using it.”

The job of operating a family-owned company is often grievously complicated, and who would understand this better than the Future Group CEO himself. His rebel behavior to run family business in different way led him to become the father of organized retail in India. His journey began with Pantaloons and gradually moves to Big Bazaar and many other milestones.

1 DE-CENTRALIZATION OF DISTRIBUTION SYSTEM

De-centralization proved to be a game changer strategy for Biyani in his ordeal of scaling-up the business fast. As we know, India is a diverse country where each market is unique.

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January - March 2020