Compared to last year, NYC Ferry ridership was down 87 percent for the two months beginning March 23. During that same period, the ferry operator reduced service by about half, including reconfiguring three routes and temporarily ending all service at 9 p.m. Even so, staff reductions have been needed, beginning with voluntary furloughs.
“Once New York starts to slowly open back up, we will carefully add service to meet demand,” said Chris Singleton, a spokesman for New York City Economic Development Corp.
The story is much the same on the West Coast.
San Francisco Bay Ferry saw its biggest year in 2019, carrying 3.2 million passengers on five routes. Then, when California’s shelter-in-place order was put in effect at the end of March 2020, ridership dropped 80 percent nearly overnight.
“Everyone’s staying home,” said public information manager Thomas Hall in late May. “We’re down more than 95 percent now.”
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