Why the AI reality is falling short of expectations
People Matters|July 2020
Why the AI reality is falling short of expectations
The actual state of AI progression toward taking control of the entire humanity is far from the truth. It has fallen far behind the technological fairy tales we’ve been led to believe. And if we don’t treat AI with a more potent dose of realism and skepticism, the field may soon be stuck in a black hole, forever
Anushree Sharma

With the Coronavirus taking over the world, one thing that has gone silent is the various experiments performed in the field of AI and how it is a potential threat to humans posed by AI. It is amusing to see that one of the most sought-after technology isn’t playing the major role some may have hoped for.

“This (pandemic) is showing what bulls--t most AI hype is. It’s great and it will be useful one day but it’s not surprising in a pandemic that we fall back on tried and tested techniques,” said Neil Lawrence, the former director of machine learning at Amazon Cambridge.1

Around the world, AI which was one of the most coveted and talked about technologies is recently, increasingly being questioned about its usefulness and ability to drive business outcomes.

When it comes to making the business run better, AI has shown more promises than performance. According to International Data Corporation’s survey, global organizations that are already using AI solutions found only 25 percent have developed an enterprise-wide AI strategy. Most organizations reported failures among their AI projects, with a quarter of them reporting up to a 50 percent failure rate.2

Why? Too many times, AI fails to deliver the positive impact that businesses really want from the technology, like more revenue, lower cost, fewer customers lost to churn, higher manufacturing quality, and lower waste and fraud.

Rather, the outcomes that we are receiving is inaccuracies.

Inaccuracies, a lot of inaccuracies

In May 2020, Microsoft laid-off dozens of journalists and editorial workers at its Microsoft News and MSN organizations. The layoffs are part of a bigger push by Microsoft to rely on artificial intelligence to pick news and content that’s presented on MSN.com, inside Microsoft’s Edge browser, and in the company’s various Microsoft News apps. Many of the affected workers are part of Microsoft’s SANE (search, ads, News, Edge) division, and are contracted as human editors to help pick stories.


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July 2020