The ongoing COVID19 crisis has shown us a world we had never imagined before. This new reality has forced governments, organizations, and individuals alike to take strong and immediate steps to reassess the present and prepare for the new next. The way we looked at work, the workplace and the workforce has changed drastically as well. And with this, the role of technology, culture, employee experience, and in fact, the HR leader has only been amplified further. Organizations that will be quick to respond and adapt to this new normal, will be the ones to bounce back earlier and better than the rest.
As we assess the changing face of the world of work and how it is responding to these changing dynamics, we talk to Jignasha Amin Grooms, Chief Human Resources Officer, Epicor where shares her thoughts on the impact of the COVID-19 crisis on the software industry, the long-term impact it will have on corporate culture, how it will forever transform HR’s role, and the role technology will play in the new normal as organizations work towards bringing back normalcy.
Grooms is a human rights lawyer and before joining Epicor, she served as HR Leader at Cisco. She is passionate about the human part of human resources, and as the CHRO at Epicor, she is focused on strengthening employee engagement as well as supporting their globally diverse, customer-first culture. More specifically, she provides overall leadership for Epicor’s People and Talent Strategy, as well as strategy and direction for talent- and people-related matters globally.
Here are the excerpts from the interview.
As a global organization, how do you ensure there is a consistent employee experience/ culture?
This story is from the August 2020 edition of People Matters.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the August 2020 edition of People Matters.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
Already a subscriber? Sign In
How Digital Transformation Can Power The Great Reset
Technology has the potential to serve as the key enabler of change between digitalising administrative tasks and fostering human connections
The Crypto Meltdown Of 2022
FTX implosion: A setback, but not the end for the crypto market
Govern Pre-IPO Unicorns to Create Value; Not Valuation
Billion-dollar startups always make the headlines. But is there true value behind those eye-catching valuations? How can proper governance be implemented for these much-hyped companies?
On change and change management
The best way to end the year, especially such a disrupted one as 2022, is by laying the groundwork for the year to come. Michelle Yong, Head of Resourcing at Shell, offers some insights on change management to bring us forward into 2023
The Great Reconnection: A paradigmatic moment for employers and employees
This year has not been a good one for employee retention. The Great Resignation, originally thought to be a US phenomenon, has emerged in Asia now. But is there a way to turn it into the Great Reconnection?
Lessons Managing in leadership: a global hybrid team
What takeaways can we draw from the pandemic? Fatima Koning, Chief Commercial Officer at IWG, shares what the last five years have taught her about managing a global sales team across 120 markets in the hybrid model
Eight HR trends that we saw throughout 2022
As companies manage their workforces in a dynamic era, HR departments have continually adapted and adjusted, and never more than this year as digital acceleration and workplace evolutions came together
One way to turn the tide of employee retention
There's a surprising link between skill development opportunities and job satisfaction. Here are some ways of boosting skilling and thereby talent retention
A key focus for L&D going into 2023 should be business alignment
Venkat Subramaniam of Degreed believes that learning is core to business success and organisations need to invest in the right processes and technologies to adapt to continuous change
WOMEN IN LEADERSHIP CAN BE GAME GHANGER FOR INCLUSIVE FUTURE OF WORK
BREAKING FREE FROM THE STEREOTYPES IN THE INSURANCE SECTOR, PAMELA THOMSON-HALL SHARES HER JOURNEY OF BEING A CHAMPION FOR WOMEN AND BRINGING ABOUT A CHANGE IN A MALE-DOMINATED INDUSTRY
