Microsoft India's Ira Gupta on the ‘big reset' at work
People Matters|July 2020
Microsoft India's Ira Gupta on the ‘big reset' at work
In an exclusive interaction with People Matters, ira Gupta, HR Head, Microsoft India shares some insights on how the world of work has gone through a major reset due to the COVID-19 crisis, what this new normal looks like, and how Microsoft is relying on its inclusive culture and using technology to connect, collaborate and respond to the current reality.
Yasmin Taj

The COVID-19 crisis has led to some drastic changes at the workplace and in these unprecedented times, the way people work, connect, and balance their lives, have all transformed. As organizations across the world transition to virtual work, it means a deep change in working patterns for their employees, taking into consideration many aspects. Organizations that will adapt to this new normal and reset their workplace at the earliest will be the ones who will survive these times and come out successful.

In an exclusive interaction with People Matters, Ira Gupta, HR Head, Microsoft India shares some insights on how the world of work has gone through a major reset due to the pandemic, what this new normal looks like, and how Microsoft is relying on its inclusive culture and using technology to connect, collaborate and respond to the current reality.

Gupta leads HR for Microsoft across India. In this role, her priorities include aligning the organization's people strategy with business objectives, building a transformational and diverse organization, talent development and implementing effective HR systems and polices across multiple Microsoft entities in the country. She has led large scale change projects across countries and business units. She has worked across functions, including in Sales and Marketing leadership team roles. She serves as an Independent Director on company boards.

Here are the excerpts from the interview:

How has the COVID-19 outbreak changed the way we work? What will the new world of work or post-COVID-19 workplace look like?

COVID-19 has made remote working and learning the new normal and changed every aspect of our lives. I am inspired by how organizations and individuals are using technology to connect, collaborate and respond to the current reality. During this unprecedented time, it is clear that technology will play a key role in the continuity of every aspect of our lives. Tech adoption has accelerated the pace of digital transformation across organizations and industries in India.

In fact, data trends and conversations highlight that the world is realizing that we can effectively connect across distances in a way we’ve perhaps never thought was possible before. As more people started to work virtually, we saw our customers turn to tools like Microsoft Teams to virtualize their operations. Through this crisis, we have been sharply focused on ensuring our customers stay productive and supported while we continue to innovate to bring them secure, world-class products.

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July 2020