Employee assessments must be based on reasonable performance expectations: Head, HR, HSBC Singapore
People Matters|August 2020
COVID-19 may have a significant impact on our financial results and our variable pay is awarded on a discretionary basis taking into account ‘what’ has been achieved and ‘how’, says Brandon Coate, the Head of Human Resources for HSBC Singapore, in an interaction with People Matters
Mastufa Ahmed
Employee assessments must be based on reasonable performance expectations: Head, HR, HSBC Singapore

As we move toward the post-pandemic world, business and talent leaders are looking to reset the workplace and people's policies in the new reality of work. Businesses are increasingly realizing the need to focus on employees’ well-being while ensuring productivity during this tough time.

We caught up with Brandon Coate who is the Head of Human Resources for HSBC Singapore to find out how they are adapting to the new normal and realigning the performance and rewards strategies.

Brandon joined HSBC Singapore in April 2019 and has responsibility for the delivery of HSBC’s People Strategy in Singapore. Born in the US and educated in the UK, Brandon has worked for HSBC over 12 years in multiple Human Resources roles in the UK and Hong Kong. Prior to joining HSBC, Brandon started his career in consulting at Watson Wyatt and has also worked at Lehman Brothers.

Here are the excerpts from the interview.

How has the impact of COVID-19 been on the banking industry? How are you adapting to the changing times and embracing the new normal?

This story is from the August 2020 edition of People Matters.

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This story is from the August 2020 edition of People Matters.

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