‘Digital transformation is the harbinger of a new paradigm of work'
People Matters|July 2020
‘Digital transformation is the harbinger of a new paradigm of work'
Christopher Tay, Group Chief Admin Officer & Member Board of Directors, Menarini Asia Pacific Holdings, talks about the silver lining of COVID-19 crisis, in an interview with People Matters
Drishti Pant

Christopher Tay, Group Chief Admin Officer & Member Board Of Directors, Menarini Asia Pacific Holdings has almost 25 years of experience. He has worked with companies like Singapore Airlines and HP. Currently, at pharmaceutical company Menarini Asia Pacific Holdings he provides leadership and strategic direction for a broad spectrum of key corporate services functions including Human Resources, Corporate Secretariat, Legal, Compliance and Intellectual Property, Corporate Branding and Communications, Information Technology & Facilities.

In a recent interview with People Matters, Tay shares how Menarini APAC is dealing with the COVID-19 crisis and its impact on business, people, and work. He also talks about the digital transformation the global health crisis has led to.

Here are excerpts of the interview.

Among all the sectors, healthcare and pharmaceuticals have gained maximum attention as the world battles one of the worst global health crises ever seen by the history of mankind. What challenges and opportunities has the pandemic brought for the sector?

Enough has probably been said by now about the unprecedented economic and business challenges the pandemic has brought about and so, let me approach this question more positively by looking at the opportunities that are often the flip side of the challenges we face.

In my view, the biggest opportunities through the current global crisis have probably been two-fold.

Firstly, as governments and the private sector race against time to develop a vaccine and more efficient testing and treatment options for COVID-19, healthcare companies are aptly placed to rise beyond the normal call of duty to devote their best resources into research and development to serve the betterment of society. These companies can make a generational difference to humankind because if not at moments like this, then when? Hence, the channelized attention we are getting even though, just like other companies or industries, each of our businesses may be hurting to varying degrees.

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July 2020