Industry Today|September 2019
What does it mean to digitally transform a business? With digital disruptors challenging every industry, executive leaders must examine all aspects of their existing business models and processes and then quickly test concepts and ideas to compete — or run the risk of being disintermediated by more agile competitors.
The process is often referred to as a “digital transformation journey”— rethinking how to cost-effectively improve internal and external processes, provide excellent customer service, make the best use of talent and compete with market-leading products and services. One step at a time, digital transformation drives the business to evolve, survive and thrive in an increasingly uncertain competitive environment.
EXPERIENCED HISTORY DXC
Technology is itself a young company, but thanks to an impressive parentage boasts a deep heritage of innovation and leading IT services, not to mention global annual revenues of about $20.75 billion from nearly 6,000 clients in more than 70 countries. Employing about 100,000 people worldwide, the company was created as the result of a merger between HPE’s Enterprise Services (born from Hewlett Packard’s acquisition of Ross Perot’s Electronic Data Systems) and CSC (Computer Sciences Corporation). The combination formed the world’s leading independent, end-to-end IT services company, with over 200 industry-leading strategic and solution partners in the vanguard of digital transformation.
Srini Kompella, global general manager for analytics and artificial intelligence at DXC Technology, describes the digital transformation journey: “We start with a problem and help clients develop a business case to address that and other challenges. Then we look at the data that is appropriate to the problem and apply both historical as well as real-time data to a framework to address the identified issues. We develop tools to monitor and evaluate how well the framework performs, and make the necessary adjustments. Once we validate the framework, we can scale it â€• not only for the specific issue throughout the enterprise, but also where it might be adapted to other business processes and to develop new tools.”
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