Retailers Must Prepare for Transformation Post-COVID
Images Retail|October 2020
With rapidly evolving consumer preferences and attitudes, businesses and retailers are embracing the change and preparing for transformation in order to provide a seamless shopping experience to consumers in the COVID and post-COVID eras…
Charu Lamba
Retailers Must Prepare for Transformation Post-COVID

Bimal Sharma, Head – Retail, Advisory & Transactions Services, CBRE

Till last year, retail was an industry that was steadily growing and progressing. However, the pandemic brought a major paradox in the consumer sentiments affecting the industry in an unprecedented way.

The retail industry in Q1 and Q2 2020 witnessed the impact of the outbreak with multiple challenges arising in the business operations due to lockdown and social distancing norms.

With the unlocking and reopening of markets across the country during the end of Q2 have brought a transformation to the continuously evolving retail ecosystem in India, retailers are strategising and adapting to new market trends.

With rapidly evolving consumer preferences and attitudes, businesses and retailers are embracing the change and preparing for transformation in order to provide a seamless shopping experience to consumers in the COVID and post COVID eras.

In an interaction with IMAGES Retail, Bimal Sharma, Head - Retail, Advisory & Transactions Services, CBRE South Asia Pvt Ltd. shares challenges and way forward for the retail sector.

Excerpts from the interview:

How have different retail categories been performing? Give us a comparative evaluation, both from the shopping centre and high-street perspective?

This story is from the October 2020 edition of Images Retail.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.

This story is from the October 2020 edition of Images Retail.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.

MORE STORIES FROM IMAGES RETAILView All
Here's How India Shops Online
Images Retail

Here's How India Shops Online

Over 60% of people prefer shopping via apps over websites with a clear preference for marketplace apps

time-read
2 mins  |
March 2024
Why Are More And More Retail Brands Advertising Online?
Images Retail

Why Are More And More Retail Brands Advertising Online?

Returns on investment ranging from 2%-10% from their digital ad spends is just one of the reasons why brands and retailers across categories are taking to online advertising

time-read
3 mins  |
March 2024
Mini Mall, Mega Experiences
Images Retail

Mini Mall, Mega Experiences

Lulu Group’s first mini mall brings the best of retail to the aspiring consumers of the tier 3 town of Palakkad in Kerala

time-read
3 mins  |
March 2024
How Daalchini is Spicing up Micro Retail in India
Images Retail

How Daalchini is Spicing up Micro Retail in India

Through its smart vending machines, the Noida-based company is offering 24/7 convenience to customers, reach to over 200 brands and new business opportunities to entrepreneurs

time-read
5 mins  |
March 2024
AI, Cloud and SaaS Play a Pivotal Role for Banjaaran Studio
Images Retail

AI, Cloud and SaaS Play a Pivotal Role for Banjaaran Studio

Banjaaran Studio’s founder Meera Dureja on the brand story, business model and adding a modern touch to traditional shoemaking

time-read
4 mins  |
March 2024
How Myntra, Amazon, Shoppers Stop, Peesafe & Indiamart are Using AI for CX
Images Retail

How Myntra, Amazon, Shoppers Stop, Peesafe & Indiamart are Using AI for CX

From improving product recommendations and personalised fit suggestions to delivery, here’s how retail biggies are using artificial intelligence to offer delightful customer experiences

time-read
4 mins  |
March 2024
Store Launches Surge 23% in Feb
Images Retail

Store Launches Surge 23% in Feb

While the number of store openings increased, fundraises in the month dropped significantly

time-read
3 mins  |
March 2024
The Government Realises the Importance of Domestic Market
Images Retail

The Government Realises the Importance of Domestic Market

Rahul Mehta, Chief Mentor of CMAI on Indiasize, the government’s focus on domestic retail, industry’s asks and more

time-read
4 mins  |
March 2024
In 3 years, PepsiCo India Doubled its Previous 30-year Capacity
Images Retail

In 3 years, PepsiCo India Doubled its Previous 30-year Capacity

As the director of channel, customer and go-to-market (GTM) development for PepsiCo India, Anand Mohan Sharma has anger on the pulse of India’s consumption story—especially in the food and beverage segment.

time-read
3 mins  |
March 2024
A Look at the Indian Athleisure Market Play
Images Retail

A Look at the Indian Athleisure Market Play

The dimensions, driving forces, and potential of the Indian athleisure market

time-read
4 mins  |
March 2024