The Robots Are Here!
CEO India|August 2017

Robotic process automation or RPA has reached a stage where its level of perfection and consistency is comparable to the most efficient of humans. Here’s how it is changing the game.

Harsh Vardhan G
The Robots Are Here!

You bet it’s true! Robotic process automation (RPA) is the current reigning champion of simplifying structured data with the level of perfection and consistency comparable to the most efficient of humans.

The ideal landscape that stands as proof to RPA’s roaring success is the Global In-house Centre (GIC) — the integral lifelines of business process services (as well as IT, engineering services, and banking, financial services and insurance) across geographies. GICs have transitioned at an exponential pace from starting out as cost centres of multinational organisations to expanding operations and spreading their roots firmly across multifunctional areas.

With the business landscape witnessing tectonic transitions at a furious pace, GICs have been accelerating exponentially to keep up with the complexity and speed of transition. A significant percentage of GIC’s activities are transactional in nature. Hence, automation was the keyword in their endeavours to simplify processes. However, many of these technologies required heavy investment and focus in terms of time to value realisation, resource allocation, and the need to disrupt existing IT systems.

With GICs looking for options to reduce spends but increase productivity and performance through ingenious means, these challenges were crippling their automation efforts. RPA arrived with a bang as a saviour in this scenario.

This story is from the August 2017 edition of CEO India.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.

This story is from the August 2017 edition of CEO India.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.

MORE STORIES FROM CEO INDIAView All
CEO India

Five Ways To Win The Consumer Of 2030, Now

To win the data and technology-enabled “smart consumer” of tomorrow, discover the five things every consumer-facing business must do right now

time-read
7 mins  |
February 2020
CEO India

TWENTY FOR ‘20

WILL THE NEW DECADE BE AS TRANSFORMATIVE AS THE LAST? EY EXAMINES THE QUESTIONS THAT WILL SHAPE THE NEXT DECADE

time-read
9 mins  |
February 2020
ROBOTS ON THE MOVE
CEO India

ROBOTS ON THE MOVE

THE MARKET FOR PROFESSIONAL SERVICE ROBOTS IS POISED TO TAKE OFF WITH A VENGEANCE, FUELED BY NEW DEVELOPMENTS IN 5G TELECOM SERVICES AND AI CHIPS

time-read
9 mins  |
February 2020
CEO India

POST-DIGITAL CULTURE SHOCK

COMPANIES AROUND THE WORLD ARE FOCUSING ON DIGITAL TRANSFORMATION, BUT MANY ARE OVERLOOKING THE CULTURE CHANGE NECESSARY FOR SUCCESS

time-read
5 mins  |
February 2020
FROM LOCAL TO GLOBAL
CEO India

FROM LOCAL TO GLOBAL

Winning sales organisations excel at these five essential capabilities

time-read
8 mins  |
February 2020
Shooting for the Stars
CEO India

Shooting for the Stars

MANFRED BAUMANN SHARES HIS INSIGHTS INTO PROFESSIONAL PORTRAITURE

time-read
4 mins  |
February 2020
FLYING WHILE BLIND
CEO India

FLYING WHILE BLIND

I AM NOT ONLY AN EXPERIENCED TRAVELER; I AM AN EXPERIENCED BLIND PERSON…

time-read
5 mins  |
February 2020
CEO India

THE ALCHEMIST OF HOSPITALITY

Puneet Chhatwal, the CEO and MD of Tata Group’s hospitality arm Indian Hotels Company, talks about how his company is reimagining and repositioning some of its most renowned brands, raising the hospitality bar, with an eye on the evolving customer and emerging concepts and trends

time-read
8 mins  |
February 2020
CEO India

Robots Can Go All The Way To Mars, But They Can't Pick Up The Groceries?

In the popular imagination, robots have been portrayed alternatively as friendly companions or existential threat. But while robots are becoming commonplace in many industries, they are neither C-3PO nor the Terminator. Cambridge researchers are studying the interaction between robots and humans – and teaching them how to do the very difficult things that we find easy.

time-read
5 mins  |
January 2020
How To Create A Growth Mindset?
CEO India

How To Create A Growth Mindset?

A growth-oriented mindset must be cultivated among the employees for business growth and sustenance. It requires a good understanding of people and what drives them

time-read
5 mins  |
January 2020