The Conversation Builder
Business Today|October 06, 2019
THE NOIDA-BASED COMPANY’S CONVERSATIONAL AI PLATFORM IS AUTOMATING AND IMPROVING FRONTLINE CUSTOMER CARE.
Aprajita Sharma
The Conversation Builder

1) Founders

Manish and Rashi Gupta. Both did Integrated M. Tech in Mathematics and Computing from IIT-Delhi while Rashi also holds a PhD in Biometrics from the University of Helsinki. Before launching their startup, Manish worked as the chief technology officer at RateGain that specialises in hospitality and travel technology solutions. Rashi was a data scientist at WNS Global, a business process management company.

2) The Trigger

This story is from the October 06, 2019 edition of Business Today.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.

This story is from the October 06, 2019 edition of Business Today.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.

MORE STORIES FROM BUSINESS TODAYView All
The Visionary
Business Today India

The Visionary

In a career spanning nearly four decades, Uday Kotak, a firstgeneration entrepreneur, has not only created a bank of size but also built an institution, which offers a wide range of financial services, from asset management and insurance to securities

time-read
10+ mins  |
March 31, 2024
Is The Tie Dead?
Business Today India

Is The Tie Dead?

Maybe not. But it is no longer de facto office wear and is slowly being reduced to something to be worn only on special occasions

time-read
4 mins  |
March 31, 2024
"Bring in experts to understand customers"
Business Today India

"Bring in experts to understand customers"

Qualcomm-backed ideaForge Technology is a Mumbai-based drone manufacturer

time-read
1 min  |
March 31, 2024
SHAKING IT UP
Business Today India

SHAKING IT UP

AMERICAN PHARMA MAJOR ELI LILLY SEES INDIA AS ITS LAUNCHPAD FOR A NEW GROWTH TRAJECTORY, USING ITS NEW DRUGS FOR DIABETES AND OBESITY AS THE FUEL. WILL THIS STRATEGIC PIVOT WORK?

time-read
9 mins  |
March 31, 2024
"Besides China, no one can match the scale that India offers"
Business Today India

"Besides China, no one can match the scale that India offers"

Romal Shetty, CEO of Deloitte South Asia, says innovations coming out of India are being replicated globally, and the country holds great strategic value for the Big 4 firm

time-read
7 mins  |
March 31, 2024
PICKING THE WINNERS
Business Today India

PICKING THE WINNERS

The methodology used for the Business Today-KPMG Best Banks and NBFCs Survey 2022-23

time-read
8 mins  |
March 31, 2024
LEAPFROGGING INTO THE FUTURE
Business Today India

LEAPFROGGING INTO THE FUTURE

Gen AI is the future. In India, this revolutionary technology has already penetrated deep into the country's banking sector

time-read
5 mins  |
March 31, 2024
THE SMALL FIRM'S BEST FRIEND
Business Today India

THE SMALL FIRM'S BEST FRIEND

Lendingkart, a fintech that posted its highest-ever PAT in FY23, is making credit available to MSMEs in India's far-flung areas

time-read
3 mins  |
March 31, 2024
HELPING HAND
Business Today India

HELPING HAND

From helping financial institutions with e-verifications to aiding them in fraud detection and prevention, Perfios is bridging the gap between data and insights

time-read
3 mins  |
March 31, 2024
THE OMNIPRESENT PLATFORM
Business Today India

THE OMNIPRESENT PLATFORM

Fintech major Razorpay has undergone many diversifications. Yet, its core premise remains the same: make the movement of money simpler

time-read
4 mins  |
March 31, 2024