Business Today Malaysia|April / May 2020
The survey commissioned by Sage and carried out by YouGov, a leading market research and data analytics firm, polled 3,000 small and medium businesses (SME) in 12 countries around the world including Malaysia. This is a significant loss given that SMEs constitute 98.5 percent of all businesses entities in Malaysia and is the lifeblood of the economy.
The survey investigated productivity losses and how future investments in technology impact people, productivity and businesses in the long term. The findings revealed that encouragingly, Malaysian businesses believe digital upskilling is a key solution to address productivity loss as:
• Almost half (46 percent) of business leaders in Malaysia consider digital skills a priority investment
• Over three quarters (78 percent) of all businesses are planning on digital skills investments
• 56 percent of respondents see improvements in productivity, profitability and customer service as a result of digital investments
• 52 percent are seeking government subsidised technology and tax breaks and revealed that free training would help improve digital skills.
You can read up to 3 premium stories before you subscribe to Magzter GOLD
Log in, if you are already a subscriber
Get unlimited access to thousands of curated premium stories and 5,000+ magazines
READ THE ENTIRE ISSUE
April / May 2020