Logistics is one of the mainstays of India’s economy. The sector is set to reach USD 215 billion by 2020, helped along by developments like the introduction of GST, growth in manufacturing, emergence of new industrial centres, and increase in the government’s focus on key infrastructure such as roadways, waterways and multi-modal logistics parks. Meanwhile, logistics companies are facing an era of unprecedented change as digitization takes hold, e-commerce transactions soar, and customer expectations continue to evolve.
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