Sport Singapore launches 'fairer, more transparent' booking platform

It says web-based MyActiveSG+ will deter resellers of public sports facility bookings

- Deepanraj Ganesan

After piloting a beta version of its new booking system from March 1, Sport Singapore (SportSG) will roll out MyActiveSG+ to its members from June 15.

In a media briefing at the ActiveSG Delta Sport Centre on May 2, the national sports agency announced that the new web-based platform will replace its ActiveSG Membership Management System that was launched in 2014.

MyActiveSG+ will contain features developed after feedback and observations from users over the years, and from the pilot, which had over 2,000 users.

A key change in the new platform is the ballot feature for peak-hour slots for all sports facilities. Currently, users have to secure their slots on a first-come, first-served basis when the booking window opens as early as 7am for some sports.

This is the latest initiative from SportSG to strengthen its booking system and deter resellers profiteering from the sale of public sports facility bookings.

In January 2021, The Straits Times reported on third parties who were reselling badminton court bookings. They had largely used scripting which involves the use of computer programs or bots to secure these slots. Despite various measures, the booking of slots, especially for badminton courts, remains highly competitive.

SportSG chief executive Alan Goh is confident a solution has been found with MyActiveSG+.