Many of us organise our own travel, but the past two years of disruption has played havoc with even the best-laid plans. Whereas you might have once, at leisure, researched your own flight options and chosen an airline or a routing that suited, now the memory of cancelled flights and an hour on hold trying to rearrange can give you pause for thought.
The difficulties have brought the role of travel management companies (TMCs) to the fore. Simone Buckley, vice-president of EMEA marketing at Tripactions, sums up the current situation: “Travel is more complicated,” she says. “There is such volatility at the moment with flight schedules which leads to things changing so quickly.”
Buckley says that the airlines’ dynamic pricing revenue management systems mean when things change, they change rapidly, so a traveller needs “the broadest amount of information and depth of content to choose from when making decisions”.
“It’s not just about the fares, although getting a good price is important. It’s also about getting the right fare that you can change. You are not always given that information when you go direct [to the airline], but if you are using a travel management company you will have it.”
هذه القصة مأخوذة من طبعة February - March 2022 من Business Traveller UK.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 8500 مجلة وصحيفة.
بالفعل مشترك ? تسجيل الدخول
هذه القصة مأخوذة من طبعة February - March 2022 من Business Traveller UK.
ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 8500 مجلة وصحيفة.
بالفعل مشترك? تسجيل الدخول
Pan Pacific Orchard, Singapore
BACKGROUND This biophilic property opened in June 2023 and is the second Pan Pacific hotel in the city, the other being the Pan Pacific Singapore. The hotel is a member of the Green Collection within the GHA Discovery loyalty programme. It is BCA Green Mark Platinum-certified for its sustainability credentials.
The Hoxton, Lloyd Amsterdam
BACKGROUND The Hoxton brand debuted in London's Shoreditch in 2006 and is part of Ennismore, in which Accor holds a majority stake. The brand has 16 properties across Europe and North America, including two in Amsterdam - the first opened in 2015 in the city centre, followed by this property in the Eastern Docklands in August 2023.
Ruby Zoe, London
BACKGROUND Germany's Ruby Hotels launched in 2013, and operates 17 properties in locations including Amsterdam, Dublin, Düsseldorf, Frankfurt, Hamburg and Zurich.
London Hilton on Park Lane
BACKGROUND The London Hilton on Park Lane opened in 1963 - the first Hilton property in the UK. To celebrate its 60th anniversary last year, the hotel embarked on an extensive multi-million pound refurbishment led by the GA Group.
Philippine Airlines A321 business class SINGAPORE-MANILA
BACKGROUND Philippine Airlines operates flights from Singapore Changi Airport to Manila's Ninoy Aquino International Airport, using A321ceo aircraft, which stands for 'current engine option, indicating an older aircraft than the A321neo. My flight (PR502) was a morning departure at 1035, arriving 1425 local time in Manila.
Lima
Peru's coastal capital boasts colourful public parks, striking street art and generous plates of ceviche
The inside scoop
We chat to the president of luxury hotel and restaurant association Relais & Châteaux, which marks its 70th anniversary this month
Why business isn't better
Our 'columnist' this month explains why they believe economy class reigns supreme over business class
Here be dragons
For a city known for its densely packed streets and hectic pace of life, Hong Kong has a truly remarkable countryside
Provincial Provence
As Terre Blanche marks its 20th anniversary, we experience the resort's golfing and spa facilities as well as Michelin-starred food and blush rosé