More Frequent Sales Quotas Help Volume But Hurt Profits
thinksales|April - June 2018

When designing a compensation plan involving quotas, sales leaders must pay special attention to the outcomes they want.

Doug Chung & Das Narayandas
More Frequent Sales Quotas Help Volume But Hurt Profits

Sales organisations often struggle to find the best way to motivate their sales force. 

Some common questions include:

How much of a rep’s compensation should consist of a fixed salary and how much should be based on commission?

Should commissions be capped?

What’s the effectiveness of bonuses and other incentives?

SALES QUOTA RESEARCH

While past quantitative research has investigated some of these issues, in our recent study we focused on an under-researched aspect of sales force compensation: sales quotas. More specifically, what should be the appropriate frequency of quotas – daily or monthly?

To answer this question, we conducted a large-scale field experiment at a major retail chain in Sweden.

The company sells small to mid-sized consumer electronic goods, accessories (such as headsets and phone cases), electronic parts, and small home appliances.

With more than 80 stores, the firm employs a direct sales force of about 350 employees who are compensated with a fixed salary plus a variable tiered commission, which ranges up to around 2%, based on sales performance surpassing a preset quota.

MONTHLY QUOTAS VS DAILY QUOTAS

هذه القصة مأخوذة من طبعة April - June 2018 من thinksales.

ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 8500 مجلة وصحيفة.

هذه القصة مأخوذة من طبعة April - June 2018 من thinksales.

ابدأ النسخة التجريبية المجانية من Magzter GOLD لمدة 7 أيام للوصول إلى آلاف القصص المتميزة المنسقة وأكثر من 8500 مجلة وصحيفة.

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