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In the early decades of the information age, tech support professionals — the guys who could fix your malfunctioning PC, or build a new one from scratch — were close to the top of the IT food chain. In 2018, many are in danger of being replaced by machines. This issue of the magazine includes results from our Computer Support Technician Certification Survey, advice for support professionals who want to become their own bosses, and more. We also make the acquaintance of Martin Ballard, who walked away from a prosperous family business to teach high school kids about computers.
Each issue of Certification Magazine includes feature articles, columns, research and resources to help certified IT experts advance their careers through skills development, education and professional credentialing. Certification Magazine examines the various job roles of IT experts, looks at existing and emerging certification programs and shares ideas, resources and advice from industry icons and thought leaders. Visit CertMag.com to learn more!