In this issue

Issue Highlights: Recently the RBI advocated digital mode for payments and other financial services, especially through mobile applications to enforce social distancing. Banking Frontiers carried out a study to understand (i) new mobile application features and strategies during lockdown (ii) usage pattern & promotions and (iii) technology integration. The findings are narrated in 3 different articles:

Claims experience is the subject matter of speed

In the light of the COVID-19 crisis, Banking Frontiers organized a web panel discussion for TPAs.

6 mins

Frictionless Security... Experience Simplified

Security experts from the BFSI industry share their views on frictionless security to simplify customer experience at Finnoviti 2020. The session was moderated by Dr L.S. Subramanian.

7 mins

Leveraging data & analytics for experience 2.0.2.0 in a privacy conscious world

Marketing and analytics experts from the BFSI industry share their views on the use of data and analytics to redefine CX at Finnoviti 2020. The session was moderated by Sowmya Dwibedi, Partner, Deloitte.

4 mins

BFSI fires up Mobile Apps

Recently the RBI advocated digital mode for payments and other financial services, especially through mobile applications to enforce social distancing. Banking Frontiers carried out a study to understand (i) new mobile application features and strategies during lockdown (ii) usage pattern & promotions and (iii) technology integration. The findings are narrated in 3 different articles:

10+ mins

IPA, AI & Blockchain to fuel transaction banking

Pitchai Mahalingam, head - Operations & Transaction Banking at Federal Bank, discusses the impact of COVID-19 on transaction banking business, fintech partnerships, etc:

3 mins

Mexico expects to bring in better regulations for open banking

While the country has enacted laws to regulate fintechs, all eyes are not on the standard it is going to adopt for open banking:

3 mins

South Korea - Govt Support For Blockchain Projects

South Korea has been an early adopter of blockchain for non-cryptocurrency uses:

3 mins

IVRS, website & app help ManipalCigna serve customers

Insurer launches videos inspired by real life customer stories to encourage people to gain a greater sense of control over their physical and financial health:

6 mins

Dvara KGFS is expanding geographically & technologically

Partners with banks and NBFCs to offer wide variety of financial products:

5 mins

Customized financing for micro-irrigation

Agri-focused NBFCs need a direct liquidity tap to tide over the demand disruption cycle:

5 mins

Read all stories from Banking Frontiers

Banking Frontiers Magazine Description:

Banking Frontiers is a monthly B2B magazine that covers the activities of the finance sector in India. It covers their activities in the areas of Technology, Security, HR, Marketing, Growth, Expansion, Risk Management, Compliance, Tie-ups, etc.The Banking, Financial Services and Insurance, or BFSI, sector is today the most happening sector - be it the excitement of challenging business models, or products and services or mergers and acquisitions or pure organic growth or the response to globalization.