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Shopping is all about the personal, and varied, choices of every individual. Everyone wants to look diff erent and therefore people shop for diverse products to avoid repetition. And retailers are using every innovative technology possible to off er new ways to shop both online and in-store. Improving supply chain effi ciency, reducing costs and personalising shopping experiences – Artifi cial Intelligence (AI) technologies allow retailers to better serve their customers in every way possible. According to an IBM survey in 2019, humans will continue partnering with AI to improve customer experience and business processes in the retail industry. Th e survey also says that from supply chain planning (85 percent) and demand forecasting (85 percent), to customer intelligence (79 percent), AI will work towards revolutionising retail. Th e bottom line: AI, AR, VR, IoT – this is what the future of retail looks like. Keeping the future in its sights, IMAGES Retail’s April issue brings readers an analysis of how the AI approach helps consumers discover the right products. Th ese technologies focus on how to capture the shoppers’ intent and convert it into a purchase.
Launched in 2003, IMAGES Retail magazine took on the task of analysing the emerging organised retail industry at a time when the industry itself had little data to work on. The magazine covers the gamut of Indian and International movements in retail technology, logistics and supply chain, store formats, store design, retail real estate, franchising and human resource, besides reporting on significant directions within India’s sunrise industry. The magazine is widely acknowledged India’s leading retail intelligence publication for decades now, providing news, insights, research & analysis, intelligence and data covering retail operations across all Indian markets. The mission of the monthly B2B magazine – published exclusively for the retail industry – is to bring industry leaders and brand owners up to date with the latest in retail technology & innovations, provide them with in-depth research, studies and analytical, insightful features which help them grow their businesses in India. The magazine aims to spark ideas and shape agendas for decision makers in India’s competitive retail industry.