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In this issue

We have covered luxury hospitality in the context of India’s hotel business, through industry feedbacks. Our Business Story deals with the effects of digitalisation in India’s hospitality industry and also the adaption of digital technology for enhanced guest satisfaction; issues which are critical to today’s hospitality business. The Feature section presents lacunae and challenges for India’s hospitality industry, and points out some important trends in the industry which can significantly influence its growth prospects in the near future. These and other industry relevant topics, along with rich information through News and Event sections, can make the issue an engrossing read.

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