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In this issue

MINISTRY WATCH: Though the Government has plans to make India a fully digital country, it has not so far set up an independent authority to redress individual telecom complaints. The office of the TRAI is flooded with complaints of wrong billing, an indifferent or poor quality telecom service, and the non-provision of contracted services. The consumer is not motivated to take legal recourse due to time and cost constraints. COVER STORY: Union Steel Minister Chaudhary Birender Singh and Steel Secretary Aruna Sharma share how the Ministry is leading the sector to a fastpaced growth and striving to give it a massive makeover. BUREAUCRACY SCAN: All you wanted to know about the appointments, transfers, repatriations and extensions of services of bureaucrats in the recent days.

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