HR in many big companies train various functional teams such as IT, finance, compliance, legal, operations, etc, about business vocabulary and language. To ensure that everyone in its organization is speaking the same lexicon and on the same page, Liberty General Insurance offers training on business communication to various functional teams such as IT, finance, compliance, legal, operations, and HR. Priya Vasudevan, President HR, expands: “This training can include improving written and verbal communication skills, as well as learning industry-specific terminology. Additionally, we provide training on how to create effective narratives and tell engaging stories to shape mindsets and influence business outcomes. This helps us build a culture of clear and effective communication that helps us achieve our goals.”
MEASURE PROGRESS, TAILOR PROG
Measuring progress through pre-training and post-training assessments is an effective way to evaluate the effectiveness of a training program. Before starting a training program, Liberty General Insurance usually assesses participants to establish a baseline of their knowledge, skills, and abilities in the subject area. This baseline serves as a reference point to track progress and improvement throughout the training program. After the training program is completed, Liberty GI conducts post-training assessments to determine the extent to which participants have increased their knowledge, skills, and abilities.
Priya elaborates: “These assessments can take different forms, such as quizzes, tests, projects, or manager observations.
This story is from the April 2023 edition of Banking Frontiers.
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This story is from the April 2023 edition of Banking Frontiers.
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