The process starting from acquisition of goods to their supply to the customer is business logistics.
Some businesses fail to comprehend the importance of logistics. Negative customer responses, a broken logistics chain, spoilage of goods/inventory or even high fuel expenses for that matter may lead to a loss, and to avoid this, a business must have the right logistics plan. Keeping in mind the budget and the customer’s requirements is equally important when deciding on the logistics. In other words, good logistics planning is vital to the growth of a business. Here are a few aspects that a business, especially a start-up or SME must keep in mind with regard to logistics and logistics management.
Defining the business objective
Before investing in logistics, businesses need to clearly state their objective. For example, if the aim is to provide faster delivery, then more money needs to be spent on logistics. Once a business identifies its niche and the services it plans to offer, it can make an investment plan. This is especially important if it is a mainstream logistics business.
Being aware of the customer requirements
Positive feedback from the customers is always a plus-point for a new business. Meeting the customers’ demands is necessary and helps the business improve. In this, logistics plays a major role. Good logistics management will help in meeting the deadlines and in turn, keep the customers happy. Apart from good logistics, good customer service is a thing to ensure.
Improving sales and operation
This story is from the September 2018 edition of Small Enterprise.
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This story is from the September 2018 edition of Small Enterprise.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 8,500+ magazines and newspapers.
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